Care & warranty

Care

Dishwasher safe. Metal utensils are fine. Don't heat it empty.

That last one is the only real rule. Put something in the pan before the burner goes on.

It works on gas, electric and induction, and in the oven to [°C].

Warranty

Lifetime on the body. The surface wears with use; [cycle-life claim] is what we tested it to.

The body warranty covers [SCOPE — confirm wording before launch].

To make a claim, write to us with your order number and a photo. There's no form.

Care questions

Frequently asked.

Can I really use metal utensils?

Yes. The surface is forged into the pan, not sprayed on top of it, so there is no coating for a spatula to lift.

Is the dishwasher really fine?

Yes. We tested release at cycle 1 and again at cycle 500 with no measurable loss.

What happens if I heat it empty?

The same thing that happens to any pan: the surface takes damage it doesn't recover from. Put something in it first.

What does the warranty cover?

The body, for life — warping and handle failure under normal home use. The surface wears with use, as every surface does.

How do I make a claim?

Write to us with your order number and a photo. There's no form.

Free shipping in Canada & the US over $120

60-day returns — we pay the postage

Lifetime warranty on the body

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