Shipping & returns

Shipping

Free shipping on every order, duty-free. The price you see at checkout is the price you pay, with no customs fees or import taxes at your door.

Ships in 1–3 days. Arrives in 6–15 business days. You'll get a tracking number as soon as your order leaves.

Returns

Cook with it for up to 30 days. If it isn't your favorite pan, email us with your order number and we'll send you return instructions.

Refunds go back to the card you paid with within 5 business days of the pan reaching us.

If something went wrong

If your order arrived damaged, or hasn't moved in a week, email us with your order number (and a photo if it's damaged). A real person will reply within a day.

Free shipping on every pan, duty-free

30-day returns

Lifetime warranty

Ships in 1–3 business days

Before you ask

Frequently asked.

Write to us →

When will my order ship?

Within 1–3 business days. You get a tracking number as soon as it leaves.
How long does delivery take?

Orders ship in 1–3 days and arrive in 6–15 business days. You'll see the same line under the Add to Cart button on the product page.
Will I pay duties or import taxes?

No. Every pan ships free and duty-free, with no customs fees or surprise charges at your door.
How do returns work?

You have 30 days, and you can cook with it. If it isn't your favorite pan, email us with your order number and we'll send you return instructions.
When do I get my refund?

Within 5 business days of your return reaching us, back to the card you paid with.
It arrived damaged.

Email us with your order number and a photo and a real person will reply within a day.

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No coating to wear off, no seasoning, no babying. Rated 4.8 out of 5 across 7,000+ reviews.

  • Free shipping on every pan
  • Lifetime warranty
  • 30-day returns
  • Secure checkout
Choose your size

Cook with it for 30 days. Not for you? Send it back.